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23 September 2004 @ 06:27 pm
Hotmail can go sniff a protein fart  
I won a spot on Katie Bair's February 2005 wig roster. I didn't even have to bid up to my max. Right after I saw the final results, I kept checking the Hotmail account that our Paypal account pointed to, looking for the confirmation email so I could reply to it and send payment. I didn't see it yesterday, but I figured it would be there soon, so I didn't worry about it too much. I just kept logging in to look.

Well...I happened to look at the wig roster today, and I noticed that mine had gotten BALEETED. It turned out that I had had to respond to the confirmation email within 24 hours of the end of the auction, and said email had never arrived. The account doesn't have any sort of spam protection that would have automatically killed it, either. Of course, there's no way to prove this, so it looks like I'm fucked out of my deposit (which was thankfully only $10) and my spot. Yes, I can try again next month (and the month afterward, if I need to), but I'm just steamed that I got screwed due to somebody else's incompetence. I'm also kicking myself because for whatever reason, I thought I had 48 hours to respond instead of 24, so I could have bugged Katie yesterday after having never received my mail and actually gotten to confirm. Shit.

In any case, I wouldn't ever use Hotmail to receive important email. Ever. We switched our Paypal account over to Gmail instead.
 
 
Current Mood: pissed offpissed off
 
 
 
silverluzsilverluz on September 24th, 2004 06:55 am (UTC)
Funny thing is hotmail actually does do some mail filtering - THEY JUST DON'T TELL YOU. They have a blacklist of servers (and in some cases ISPs) from whom they don't accept mail, and in multiple documented cases, this affects legitimate people and businesses who happen to share an outgoing mail provider with a lot of bulk mail. The whole situation sucks.
The Heavy Metal Matador: frylockrydain on September 25th, 2004 10:56 am (UTC)
Wow. When I was posting on Katie's wig forum trying to figure out what the heck happened, another person said that she'd had trouble contacting customers that used Hotmail. How much would that suck if she was getting screwed over because of some stupid blacklist?

Anti-spam blacklists can be fine if used in certain situations (say, to help SpamAssassin score messages), but I think it's irresponsible for a mail service to just kill incoming mail from certain IP blocks unless the account holder has told them to do so. How ridiculous...
aitai on September 24th, 2004 09:40 am (UTC)
oh man, that really, really sucks. >_<;; i hope you get a spot next month!!
The Heavy Metal Matador: frylockrydain on September 25th, 2004 10:58 am (UTC)
I think I will. The first auction did get expensive, but the second one wasn't nearly as competitive. It might have actually been a good thing after all because I found a Zhang He reference pic that I hadn't had when I emailed her for the original quote, and it shows that his ponytail sticks out more than it appears to in the other pictures, so I emailed it to her so she can change her quote if necessary. (I'm not sure if it would necessitate more extensions or styling time.)